Experience

Led development on a system application for a printing company, building an agentic customer support pipeline using Python, UV, and LLMs to orchestrate email-based client support and schedule printing services.

• • Designed and developed an agentic system to handle customer support via email and delegate printing services.
• • Built the application using Python and UV for dependency management and tooling.
• • Integrated LLMs to orchestrate intelligent responses and service scheduling.
• • Delivered a solution that streamlined client interactions and improved service turnaround.

Developed scalable OCR pipelines and production-ready APIs for an insurance tech project.

• • Built an end-to-end OCR document parsing pipeline using PyTorch and transformer models.
• • Processed 200-300 daily documents with a scalable architecture.
• • Containerized the service using Docker Compose and Poetry for modular deployments.
• • Exposed the solution via a FastAPI API with sub-second inference latency.
• • Implemented coding standards using Ruff and Pylint for maintainability.
• • Collaborated with researchers, faculty, and industry partners to deliver a production-ready prototype.

Improved machine learning recommender systems and developed frontend features.

• • Developed ML models like linear regression, logistic regression, SVD, and Naive Bayes for recommendations.
• • Performed advanced data analysis and cleaning for improved model performance.
• • Optimized models using Bayesian optimization and evaluated with RMSE, precision@k, and recall@k.
• • Built backup recommendation models to maintain quality under peak loads.
• • Contributed to frontend development using React Native and Expo.

Provided academic support in labs, helping students grasp programming concepts and debug code.

• • Managed weekly lab sessions and provided guidance on programming exercises.
• • Troubleshot 50+ student projects, reducing average debugging time by 25%.
• • Improved student learning outcomes as measured by quiz performance.
• • Created a focused and supportive learning environment.